Handbook on Business Process Management 2: Strategic Alignment, Governance, People and Culture
Handbook on Business Process Management 2: Strategic Alignment, Governance, People and Culture
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Management information systems are used simply to automate traditional working procedure rather than to optimize the management process in Chinese universities. In this study, we explore a framework based on the operation cycle of business process management for implementing educational process management enhanced by information technology to improve the management successively. Taking the graduate financial aid management process in a Chinese university as study case, we discuss the four main stages of the operation framework, including identification & extraction, modeling, simulation & analysis, and execution & monitoring. The positive effects of the operation framework applied in the case show that the reliability and feasibility of the framework is validated.