From social networks to public sector services: a case study of citizen participation in real estate

  • Authors:
  • Alenka Kern;Bojan Cestnik

  • Affiliations:
  • The Housing fund of the Republic of Slovenia;Temida d.o.o., Ljubljana, Slovenia

  • Venue:
  • Proceedings of the 13th International Conference on Computer Systems and Technologies
  • Year:
  • 2012

Quantified Score

Hi-index 0.00

Visualization

Abstract

Social networks foster information exchange and situation monitoring by offering new interpersonal communication means within a group of actively engaged concerned citizens. The hypothesis investigated in this article is that the citizens included in social computing are more likely to engage and participate in other services offered by public sector. Popularity of social computing seems to improve the confidence as well as the ICT literacy and awareness of its users. As a case study we selected a project for distributing housing subventions for young families and selling flats under favourable terms in Slovenia. With respect to a broader housing field we have observed that a group of concerned citizens even started a web forum documenting and analysing the activities of a public housing institution on a project of constructing residential dwellings for the market.