A demonstration of incremental speech understanding and confidence estimation in a virtual human dialogue system

  • Authors:
  • David DeVault;David Traum

  • Affiliations:
  • University of Southern California, Playa Vista, CA;University of Southern California, Playa Vista, CA

  • Venue:
  • SIGDIAL '12 Proceedings of the 13th Annual Meeting of the Special Interest Group on Discourse and Dialogue
  • Year:
  • 2012

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Abstract

This demonstration highlights some emerging capabilities for incremental speech understanding and processing in virtual human dialogue systems. This work is part of an ongoing effort that aims to enable realistic spoken dialogue with virtual humans in multi-party negotiation scenarios (Plüss et al., 2011; Traum et al., 2008). In these negotiation scenarios, ideally the virtual humans should demonstrate fluid turn-taking, complex reasoning, and appropriate responses based on factors like trust and emotions. An important component in achieving this naturalistic behavior is for the virtual humans to begin to understand and in some cases respond in real time to users' speech, as the users are speaking (DeVault et al., 2011b). These responses could include relatively straightforward turn management behaviors, like having a virtual human recognize when it is being addressed and turn to look at the user. They could also include more complex responses such as emotional reactions to what users are saying.