Software measurement programs in SMEs - defining software indicators: a methodological framework

Authors:
María Díaz-Ley;Félix García;Mario Piattini
Affiliations:
Sistemas Técnicos de Loterías del Estado, Gaming Systems Development Department, Madrid, Spain;Information Systems and Technologies Department, UCLM-Soluziona Research and Development Institute, University of Castilla-La Mancha, Spain;Information Systems and Technologies Department, UCLM-Soluziona Research and Development Institute, University of Castilla-La Mancha, Spain
Venue:
PROFES'07 Proceedings of the 8th international conference on Product-Focused Software Process Improvement
Year:
2007

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Abstract

Implementing a measurement program is not an easy task. It requires effort, resources, budget, experts in the field, etc. The challenges to successfully implement a measurement program in small settings are considerable and greater than in large companies. Small and medium-sized enterprises (SMEs) have an additional handicap: the existing methods and frameworks that support measurement programs such as Goal Question Metric (GQM), Goal-Driven Software Measurement, GQ(I)M, PSM and ISO/IEC 15939 do not fully satisfy the needs of such companies. We propose MIS-PyME, a methodological framework which supports small and medium enterprises (SMEs) in establishing software measurement programs, especially as regards the definition of software indicators. MIS-PyME is based on GQ(I)M and aims at supporting SMEs measurement activities related to software process improvement tasks. This framework has been applied in STL, where the main benefit derived from the use of MIS-PyME has been an effortless, more accurate program definition integrated into software process improvement practices.