Improving remote collaborative process modelling using embodiment in 3D virtual environments
APCCM '13 Proceedings of the Ninth Asia-Pacific Conference on Conceptual Modelling - Volume 143
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Identifying, modelling and documenting business processes requires the collaboration of many stakeholders that may be spread across companies in inter-organizational business settings. While there are many process modelling tools available, the support they provide for remote collaboration remains limited. This paper investigates the application of virtual environment and augmented reality technologies to remote process modelling, with the aim to assisting collaboration tasks by providing an increased sense of immersion in a shared workspace. We report on the evaluation of a prototype system with five informants. The results indicate that this approach to business process modelling is suited to remote collaborative task settings, and stakeholders may indeed benefit from using augmented reality interfaces.