Revealing skype traffic: when randomness plays with you
Proceedings of the 2007 conference on Applications, technologies, architectures, and protocols for computer communications
Analysis of Skype VoIP traffic in UMTS: End-to-end QoS and QoE measurements
Computer Networks: The International Journal of Computer and Telecommunications Networking
Skype video responsiveness to bandwidth variations
Proceedings of the 18th International Workshop on Network and Operating Systems Support for Digital Audio and Video
Detailed analysis of Skype traffic
IEEE Transactions on Multimedia
IEEE Network: The Magazine of Global Internetworking - Special issue on improving quality of experience for network services
Measuring Quality of Experience on a Commercial Mobile TV Platform
MMEDIA '10 Proceedings of the 2010 Second International Conferences on Advances in Multimedia
Machine Learning Approach for Quality of Experience Aware Networks
INCOS '10 Proceedings of the 2010 International Conference on Intelligent Networking and Collaborative Systems
On traffic characteristics and user experience of Skype video call
Proceedings of the Nineteenth International Workshop on Quality of Service
Can Skype be used beyond video calling?
Proceedings of the 9th International Conference on Advances in Mobile Computing and Multimedia
The value of relative quality in video delivery
Journal of Mobile Multimedia
Image quality assessment: from error visibility to structural similarity
IEEE Transactions on Image Processing
Adaptive psychometric scaling for video quality assessment
Image Communication
Quality of Experience Models for Multimedia Streaming
International Journal of Mobile Computing and Multimedia Communications
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With the widespread adoption of mobile Internet, the process of streaming video has become varied and complex. A diversity of factors affect the way we perceive quality in video streaming (also known as 'quality of experience', or QoE), involving far more than the individual video and network characteristics. Quality is affected by the overall delivery context, terminal specifications but also human factors. It is thus very hard to control the streaming system as a whole, targeting QoE rather than the tuning of individual factors. To better understand the non-obvious relation between network parameters and the resulting video quality, herein we present an experimental assessment of a representative video streaming platform, Skype. We find that simple QoE-management heuristics are only effective in very specific cases (for instance in 'head & shoulder' video types), which suggests that a more human-centric QoE management will be required to further improve video delivery.