Evaluating dynamic dispatch strategies for emergency medical services: TIFAR simulation tool

Authors:
Martin van Buuren;Rob van der Mei;Karen Aardal;Henk Post
Affiliations:
Center for Mathematics and Computer Science, Netherlands;Center for Mathematics and Computer Science, Netherlands;Delft University of Technology, Netherlands;Connexxion, Netherlands
Venue:
Proceedings of the Winter Simulation Conference
Year:
2012

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Abstract

In life-threatening emergency situations, the ability of emergency medical service (EMS) providers to arrive at the emergency scene within a few minutes may make the difference between survival or death. To realize such extremely short response times at affordable cost, efficient planning of EMS systems is crucial. In this article we will discuss the Testing Interface For Ambulance Research (TIFAR) simulation tool that can be used by EMS managers and researchers to evaluate the effectiveness of different dispatch strategies. The accuracy of TIFAR is assessed by comparing the TIFAR-based performance indicators against a real EMS system in the Netherlands. The results show that TIFAR performs extremely well.