Managing Patient Service in a Diagnostic Medical Facility
Operations Research
Closing Emergency Operating Rooms Improves Efficiency
Journal of Medical Systems
Dynamic Multipriority Patient Scheduling for a Diagnostic Resource
Operations Research
Revenue Management for a Primary-Care Clinic in the Presence of Patient Choice
Operations Research
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When organizing the operating theatre and scheduling surgeries, hospitals face a trade-off between the need to be responsive to emergency cases and to conduct scheduled elective surgeries efficiently. We develop a simulation model to compare a flexible and a focused resource-allocation policy. We evaluate these two policies on patient and provider outcome measures, including patient wait time and physician overtime. We find that the focused policy results in lower elective wait time and lower overtime, which leads to the conclusion that electives benefit more from the elimination of emergency disruptions than what they lose from the reduced access to operating rooms. Emergency patient wait time, however, increases significantly as we shift from the flexible to the focused policy. The sensitivity analysis showed that average emergency wait time can decrease as the processing time variability increases. The trade-off between efficiency and responsiveness calls for additional research on other operating-room-allocation policies.