The use of spreadsheets in organizations: determinants and consequences
Information and Management
What we know about spreadsheet errors
Journal of End User Computing - End User Development
WYSIWYT testing in the spreadsheet paradigm: an empirical evaluation
Proceedings of the 22nd international conference on Software engineering
A Risk and Control Oriented Study of the Practices of Spreadsheet Application Developers
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 2: Decision Support and Knowledge-Based Systems
Jungloid mining: helping to navigate the API jungle
Proceedings of the 2005 ACM SIGPLAN conference on Programming language design and implementation
Estimating the Numbers of End Users and End User Programmers
VLHCC '05 Proceedings of the 2005 IEEE Symposium on Visual Languages and Human-Centric Computing
Dimensions Characterizing Programming Feature Usage by Information Workers
VLHCC '06 Proceedings of the Visual Languages and Human-Centric Computing
Mica: A Web-Search Tool for Finding API Components and Examples
VLHCC '06 Proceedings of the Visual Languages and Human-Centric Computing
Applying code inspection to spreadsheet testing
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Scenario-Based Requirements for Web Macro Tools
VLHCC '07 Proceedings of the IEEE Symposium on Visual Languages and Human-Centric Computing
Example-centric programming: integrating web search into the development environment
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The labor economics of paid crowdsourcing
Proceedings of the 11th ACM conference on Electronic commerce
Struggling to Excel: A Field Study of Challenges Faced by Spreadsheet Users
VLHCC '10 Proceedings of the 2010 IEEE Symposium on Visual Languages and Human-Centric Computing
Organizing End-User Training: A Case Study of an E-Bank and its Elderly Customers
Journal of Organizational and End User Computing
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The software used by organizations can have a substantial effect on employees' productivity. One of the dominant kinds of software in the workplace today is the spreadsheet, which has proven useful for performing numeric computations as well as for organizing, manipulating, and visualizing data. The authors present an analysis of the problems reported online by users of different spreadsheet editors, in order to guide the selection and enhancement of those editors. They've found that most requests for help were related to operations that the authors refer to as "foundational," such as with configuring the editor and setting up real-world problems in the form of spreadsheets, rather than with using particular formulas or features. They have identified a number of key similarities and differences in questions about different spreadsheet editors and versions of Excel, ultimately leading to several challenging opportunities for future research.