Immunizing online reputation reporting systems against unfair ratings and discriminatory behavior
Proceedings of the 2nd ACM conference on Electronic commerce
An agent-based approach for building complex software systems
Communications of the ACM
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International Journal of Uncertainty, Fuzziness and Knowledge-Based Systems
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AAMAS '03 Proceedings of the second international joint conference on Autonomous agents and multiagent systems
Collaborative Reputation Mechanisms in Electronic Marketplaces
HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 8 - Volume 8
Shilling recommender systems for fun and profit
Proceedings of the 13th international conference on World Wide Web
AAMAS '04 Proceedings of the Third International Joint Conference on Autonomous Agents and Multiagent Systems - Volume 2
The Knowledge Engineering Review
Coping with inaccurate reputation sources: experimental analysis of a probabilistic trust model
Proceedings of the fourth international joint conference on Autonomous agents and multiagent systems
Trusting advice from other buyers in e-marketplaces: the problem of unfair ratings
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
A Map of Trust between Trading Partners
TrustBus '08 Proceedings of the 5th international conference on Trust, Privacy and Security in Digital Business
Maintenance-based trust for multi-agent systems
Proceedings of The 8th International Conference on Autonomous Agents and Multiagent Systems - Volume 2
Bayesian reputation modeling in E-marketplaces sensitive to subjecthity, deception and change
AAAI'06 proceedings of the 21st national conference on Artificial intelligence - Volume 2
Formal trust model for multiagent systems
IJCAI'07 Proceedings of the 20th international joint conference on Artifical intelligence
StereoTrust: a group based personalized trust model
Proceedings of the 18th ACM conference on Information and knowledge management
Intertemporal Discount Factors as a Measure of Trustworthiness in Electronic Commerce
IEEE Transactions on Knowledge and Data Engineering
UMAP'12 Proceedings of the 20th international conference on User Modeling, Adaptation, and Personalization
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In this article, we present a framework of use in electronic marketplaces that allows buying agents to model the trustworthiness of selling agents in an effective way, making use of seller ratings provided by other buying agents known as advisors. The trustworthiness of the advisors is also modeled, using an approach that combines both personal and public knowledge and allows the relative weighting to be adjusted over time. Through a series of experiments that simulate e-marketplaces, including ones where sellers may vary their behavior over time, we are able to demonstrate that our proposed framework delivers effective seller recommendations to buyers, resulting in important buyer profit. We also propose limiting seller bids as a method for promoting seller honesty, thus facilitating successful selection of sellers by buyers, and demonstrate the value of this approach through experimental results. Overall, this research is focused on the technological aspects of electronic commerce and specifically on technology that would be used to manage trust.