An Analysis of Literature on Consumer Adoption and Diffusion of Information System/Information Technology/Information and Communication Technology

Authors:
Yogesh K. Dwivedi;Michael D. Williams;Banita Lal;Navonil Mustafee
Affiliations:
Swansea University, UK;Swansea University, UK;Nottingham Trent University, UK;Swansea University, UK
Venue:
International Journal of Electronic Government Research
Year:
2010

Citing 7
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Abstract

This paper provides a comprehensive and systematic review of literature pertaining to consumer/household/residential adoption and diffusion issues in relation to ICT/IT/IS to ascertain the current "state of play" within the field along a number of dimensions. Eighty articles on the adoption, acceptance and diffusion of ICT/IT/IS, published in 54 peer reviewed journals between 1998 and 2008, were reviewed, from which information on a series of variables were extracted. The subsequent findings suggest that the positivist paradigm, empirical and quantitative research, the survey method and the TAM theory were predominantly used when investigating the topics of the adoption and diffusion of technology within the consumer/household/residential context.