Manual and gaze input cascaded (MAGIC) pointing
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Mastering the requirements process
Mastering the requirements process
Context-aware office assistant
Proceedings of the 5th international conference on Intelligent user interfaces
The coming age of calm technolgy
Beyond calculation
Getting access to what goes on in people's heads?: reflections on the think-aloud technique
Proceedings of the second Nordic conference on Human-computer interaction
Overcoming the Lack of Screen Space on Mobile Computers
Personal and Ubiquitous Computing
A Context-Sensitive Nomadic Exhibition Guide
HUC '00 Proceedings of the 2nd international symposium on Handheld and Ubiquitous Computing
The wearable remembrance agent: a system for augmented memory
ISWC '97 Proceedings of the 1st IEEE International Symposium on Wearable Computers
The Conference Assistant: Combining Context-Awareness with Wearable Computing
ISWC '99 Proceedings of the 3rd IEEE International Symposium on Wearable Computers
Developing Consumer-Friendly Pervasive Retail Systems
IEEE Pervasive Computing
RFID: A Technical Overview and Its Application to the Enterprise
IT Professional
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 06
Proof of concept of an RFID-enabled supply chain in a B2B e-commerce environment
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
Implicit interaction for pro-active assistance in a context-adaptive warehouse application
Mobility '07 Proceedings of the 4th international conference on mobile technology, applications, and systems and the 1st international symposium on Computer human interaction in mobile technology
Remote navigation of a mobile robot in an RFID-augmented environment
Personal and Ubiquitous Computing
Proceedings of the 19th ACM SIGSOFT symposium and the 13th European conference on Foundations of software engineering
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Thousands of small and medium-sized companies world-wide have non-automated warehouses. Picking orders are manually processed by blue-collar workers; however, this process is highly error-prone. There are various kinds of picking errors that can occur, which cause immense costs and aggravate customers. Even experienced workers are not immune to this problem. In turn, this puts a high pressure on the warehouse personnel. In this paper, the authors present a mobile assistance system for warehouse workers that realize the new Interaction-by-Doing principle. MICA unobtrusively navigates the worker through the warehouse and effectively prevents picking errors using RFID. In a pilot project at a medium-sized enterprise the authors evaluate the usability, efficiency, and sales potential of MICA. Findings show that MICA effectively reduces picking times and error rates. Consequentially, job training periods are shortened, while at the same time pressure put on the individual worker is reduced. This leads to lower costs for warehouse operators and an increased customer satisfaction.