In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Strategic data planning: lessons from the field
MIS Quarterly
Empowerment: key to IS world-class quality
MIS Quarterly
Productivity from information technology investment in knowledge work
Strategic information technology management
Information Systems in Organizations
Information Systems in Organizations
Corporate Information Systems Management: The Issues Facing Senior Executives
Corporate Information Systems Management: The Issues Facing Senior Executives
Releasing the Hostages: Experiences in Client/Server Development and Organizational Change
Proceedings of the IFIP WG8.2 Working Conference on Information Technology and New Emergent Forms of Organizations: Transforming Organizations with Information Technology
SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research
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Information systems (IS) groups are under increasing pressure to contribute to organizational performance and to support, or even drive, broad organizational transformation efforts through the successful exploitation of information technology (IT). Using a "sociocentric" model of organizational work, this paper analyzes the experiences of one company's IS group that recently embarked on a long-term, enterprise-wide client/server system development initiative designed to transform organizational decision support processes. Even though the client/server initiative is still in its infancy and has not yet delivered high-impact applications, it has brought about substantial changes in the nature of work in the IS group. These changes range from new philosophies, methodologies, and technologies to shifts in the skills, communication patterns, control structures and management styles required to develop and manage information systems.