The design of intelligent socio-technical systems

  • Authors:
  • Andrew J. Jones;Alexander Artikis;Jeremy Pitt

  • Affiliations:
  • Department of Informatics, King's College London, London, UK;National Centre for Scientific Research `Demokritos', Athens, Greece;Department of Electrical and Electronic Engineering, Imperial College London, London, UK

  • Venue:
  • Artificial Intelligence Review
  • Year:
  • 2013

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Abstract

The design of intelligent socio-technical systems calls for careful examination of relevant social and organizational concepts. We present a method for supporting this design process, placing emphasis on different levels of formal characterization, with equal attention to both the analysis of concepts in a formal calculus independent of computational concerns, and the representation of concepts in a machine-processable form, fully cognizant of implementation issues--a step in the method we refer to as principled operationalization. There are many tools (i.e. formal languages) that can be used to support the design method; we define and discuss criteria for evaluating such tools. We believe that, were the method proposed to be adopted, it would enhance the state-of-the-art in the systematic design and engineering of socio-technical systems, respecting the fundamentally interdisciplinary nature of those tasks, in both their theoretical and practical dimensions.