When I Seem More Important than T in IT: The Case of Police Intelligence

  • Authors:
  • Petter Gottschalk

  • Affiliations:
  • Norwegian School of Management, Norway

  • Venue:
  • International Journal of Strategic Information Technology and Applications
  • Year:
  • 2010

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Abstract

It has long been argued that information I is more important than technology T in information technology IT. Thus in this case study, we will focus on information. The case is concerned with intelligence, which is the kind of information needed to prevent crime. This article starts by describing police intelligence, the case of U.S. intelligence strategy, and intelligence sources. Intelligence supports knowledge work as classified in the knowledge matrix. Next, technology is introduced in terms of the stages of growth model for knowledge management technology, since police intelligence work is conceptualized as knowledge work in this article.