Redistributing leadership in online creative collaboration

  • Authors:
  • Kurt Luther;Casey Fiesler;Amy Bruckman

  • Affiliations:
  • Carnegie Mellon University, Pittsburgh, Pennsylvania, USA;Georgia Institute of Technology, Atlanta, Georgia, USA;Georgia Institute of Technology, Atlanta, Georgia, USA

  • Venue:
  • Proceedings of the 2013 conference on Computer supported cooperative work
  • Year:
  • 2013

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Abstract

In this paper, we integrate theories of distributed leadership and distributed cognition to account for the roles of people and technology in online leadership. When leadership is distributed effectively, the result can be success stories like Wikipedia and Linux. However, finding a successful distribution is challenging. In the online community Newgrounds, hundreds of collaborative animation projects called "collabs" are started each year, but less than 20% are completed. We suggest that many collabs fail because leaders are overburdened and lack adequate technological support. We introduce Pipeline, a collaboration tool designed to support and transform leadership, with the goal of easing the burden on leaders of online creative projects. Through a case study of a six-week, 30-artist collaboration called Holiday Flood, we show how Pipeline supported redistributed leadership. We conclude with implications for theory and the design of social computing systems.