Acting with Technology: Activity Theory and Interaction Design (Acting with Technology)
Acting with Technology: Activity Theory and Interaction Design (Acting with Technology)
A typology of social networking sites users
International Journal of Web Based Communities
Information, Community, and Action: How Nonprofit Organizations Use Social Media
Journal of Computer-Mediated Communication
Proceedings of the 17th ACM international conference on Supporting group work
"I'd have to vote against you": issue campaigning via twitter
Proceedings of the 2013 conference on Computer supported cooperative work companion
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My dissertation investigates how practitioners at non-profit organizations (NPOs) utilize social networking sites (SNS) as a tool to achieve their organization-level goals. My study contributes to our understanding of user behavior on SNS by comparing researcher observations (user-contributed content from Facebook and Twitter) with user perception (qualitative data from NPO practitioners) through a theoretical lens (Activity Theory).