Uncovering motives for social networking site use among practitioners at non-profit organizations

  • Authors:
  • Andrew J. Roback

  • Affiliations:
  • Illinois Institute of Technology, Chicago, IL, USA

  • Venue:
  • Proceedings of the 2013 conference on Computer supported cooperative work companion
  • Year:
  • 2013

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Abstract

My dissertation investigates how practitioners at non-profit organizations (NPOs) utilize social networking sites (SNS) as a tool to achieve their organization-level goals. My study contributes to our understanding of user behavior on SNS by comparing researcher observations (user-contributed content from Facebook and Twitter) with user perception (qualitative data from NPO practitioners) through a theoretical lens (Activity Theory).