Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
The Nurnberg funnel: designing minimalist instruction for practical computer skill
The Nurnberg funnel: designing minimalist instruction for practical computer skill
The cost structure of sensemaking
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
CHI '82 Proceedings of the 1982 Conference on Human Factors in Computing Systems
Example elaboration as a neglected instructional strategy
SIGDOC '01 Proceedings of the 19th annual international conference on Computer documentation
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