Information systems failures—a survey and classification of the empirical literature
Oxford Surveys in Information Technology
Management strategies for information technology
Management strategies for information technology
Management information systems
Management information systems
VAR analysis: a framework for justifying strategic information systems projects
ACM SIGMIS Database
From thinking to tinkering: the grassroots of strategic information systems
ICIS '91 Proceedings of the twelfth international conference on Information systems
Against Taylor-made solutions: information systems strategy in a learning organisation
SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research
Interpreting Information Systems in Organizations
Interpreting Information Systems in Organizations
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Research into the issue of information systems IS success is vital if IS is to demonstrate its worth. Predicated upon success not being a random variable, a number of models which attempt to delineate success and its causes have been proposed. One of the more complete and better known is that of DeLone and McLean 1992. This model has been used as a basis for empirical research in information systems success. Since its development other researchers have refined and extended the model. This paper attempts to take the analysis further. It evaluates the DeLone and McLean model on a number of dimensions, and a new model is proposed which fundamentally extends DeLone and McLean's work. The new 3-D model is described and its contribution to further research assessed.