Monotone Control of Queueing Systems with Heterogeneous Servers
Queueing Systems: Theory and Applications
The Slow Server Problem for Uninformed Customers
Queueing Systems: Theory and Applications
On the incomplete results for the heterogeneous server problem
Queueing Systems: Theory and Applications
Managing Response Time in a Call-Routing Problem with Service Failure
Operations Research
Automation and Remote Control
Queues with waiting time dependent service
Queueing Systems: Theory and Applications
First in Line Waiting Times as a Tool for Analysing Queueing Systems
Operations Research
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