Intellectual capital: the new wealth of organizations
Intellectual capital: the new wealth of organizations
Knowledge-based systems and knowledge management: friends or foes
Information and Management
Knowledge Assets: Securing Competetive Advantage in the Information Economy
Knowledge Assets: Securing Competetive Advantage in the Information Economy
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
An empirical investigation of KM styles and their effect on corporate performance
Information and Management
Key Issues in the New Knowledge Management
Key Issues in the New Knowledge Management
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This study describes the investigation of two factors that researchers have argued can significantly influence knowledge management, namely user expertise and the epistemic nature of the problem. It is surprising that while researchers consider these factors essential to successful KM, they have not, heretofore, been tested and evaluated. In order to test these two factors, the well accepted and widely referenced F&M model was employed as a benchmark framework. Building upon this framework and using both qualitative and quantitative research methods, data from the New York State Office of State Comptroller's Local Government Services division was collected and analyzed. Based on the data collected from the agency, two modifications to a key knowledge management model, the Firestone and McElroy 2003 Model are proposed, as well as four recommendations for chief the knowledge officer in this organization.