Mobile collaboration technology in engineering asset maintenance: what technology, organisation and people approaches are required?

  • Authors:
  • Faisal Syafar;Jing Gao

  • Affiliations:
  • School of Information Technology and Mathematical Sciences, University of South Australia, Australia;School of Information Technology and Mathematical Sciences, University of South Australia, Australia

  • Venue:
  • ICT-EurAsia'13 Proceedings of the 2013 international conference on Information and Communication Technology
  • Year:
  • 2013

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Abstract

Engineering asset maintenance consists of coordinated activities and practices for retaining or restoring a piece of equipment, machine, or system to specified operable conditions to achieve its maximum useful life. An integrated high-level maintenance comprising multiple sub-systems requires the collaboration of many stakeholders including multiple systems and departments. Several of specialised technical, operational and administrative systems have been invested by engineering asset organisations to enhancing their asset management and maintenance systems, however there is no common ground among engineering asset organisations about what are collaborative maintenance are required for adoption/implementation. The lack of systematic approach, together with the lack of specific requirements to implement mobile collaborative maintenance requests a comprehensive framework for guiding engineering organisation to implement of new mobile technologies that meet all maintenance collaboration requirements. This research proposes to develop an appropriate mobile collaboration framework based on Delphi and Case Study investigation.