Sources of structure in sensemaking
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Exploratory search: from finding to understanding
Communications of the ACM - Supporting exploratory search
Making Sense of Sensemaking 2: A Macrocognitive Model
IEEE Intelligent Systems
SearchTogether: an interface for collaborative web search
Proceedings of the 20th annual ACM symposium on User interface software and technology
Collaborative information seeking: A field study of a multidisciplinary patient care team
Information Processing and Management: an International Journal
A survey of collaborative web search practices
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CoSense: enhancing sensemaking for collaborative web search
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Collaborative information seeking and retrieval
Annual Review of Information Science and Technology
Understanding together: sensemaking in collaborative information seeking
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Querium: a session-based collaborative search system
ECIR'12 Proceedings of the 34th European conference on Advances in Information Retrieval
Collaborative web search in context: a study of tool use in everyday tasks
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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With the ubiquity of current information retrieval systems, users move beyond individual searching to performing complex information seeking tasks together with collaborators for social, leisure or professional purposes. In this paper, we investigate the sensemaking behaviour of online searchers in terms of sensemaking strategies, sharing of information, construction of a shared representation and sharing of task progress and status. We also looked into the support provided to them by search systems in the collaborative information seeking process. We report the results of an observational user study where 24 participants, in groups of 3, completed a travel planning task. Our results show that current tools do not sufficiently support searchers in most aspects of the collaborative sensemaking process. Our findings have implications for the design of collaborative information seeking systems.