Simultaneously detecting fake reviews and review spammers using factor graph model

  • Authors:
  • Yuqing Lu;Lei Zhang;Yudong Xiao;Yangguang Li

  • Affiliations:
  • Tsinghua University;Tsinghua University;Tsinghua University;Tsinghua University

  • Venue:
  • Proceedings of the 5th Annual ACM Web Science Conference
  • Year:
  • 2013

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Abstract

Review spamming is quite common on many online shopping platforms like Amazon. Previous attempts for fake review and spammer detection use features of reviewer behavior, rating, and review content. However, to the best of our knowledge, there is no work capable of detecting fake reviews and review spammers at the same time. In this paper, we propose an algorithm to achieve the two goals simultaneously. By defining features to describe each review and reviewer, a Review Factor Graph model is proposed to incorporate all the features and to leverage belief propagation between reviews and reviewers. Experimental results show that our algorithm outperforms all of the other baseline methods significantly with respect to both efficiency and accuracy.