Tweets from Justin Bieber's heart: the dynamics of the location field in user profiles
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Analyzing facebook privacy settings: user expectations vs. reality
Proceedings of the 2011 ACM SIGCOMM conference on Internet measurement conference
"I regretted the minute I pressed share": a qualitative study of regrets on Facebook
Proceedings of the Seventh Symposium on Usable Privacy and Security
Personalization and privacy: a survey of privacy risks and remedies in personalization-based systems
User Modeling and User-Adapted Interaction
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Microblogging services like Twitter have witnessed a flood of users and short updates (tweets). Although this phenomenon brings new possibilities of communication, it also brings dangerous consequences. From time to time, people post tweets guided by strong emotions. By default, tweets are public and anyone, anywhere can instantly see your updates, creating high exposure and lack of awareness about privacy issues. In many cases, this may lead to consequences that can be harmful to one's personal and professional life. In this paper, we investigate the posting behavior of people who tweet that they hate their jobs and bosses and their responses to alerts about the potential damage that such a tweet may cause. We show that, in many cases, people are not aware about the dimension of their audience, and once alerted, they often regret what they have publicly said. Our analysis leads us to believe that many users could benefit from a 'give a second thought before posting' tool that may save their jobs.