Social Serendipity: Mobilizing Social Software
IEEE Pervasive Computing
Computer
International Journal of Human-Computer Studies
Activity-based serendipitous recommendations with the Magitti mobile leisure guide
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Discovery is never by chance: designing for (un)serendipity
Proceedings of the seventh ACM conference on Creativity and cognition
I will do it, but i don't like it: user reactions to preference-inconsistent recommendations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Social science studies have shown that the disconnection of people from different social classes or opinion groups may reinforce serious problems to our society (e.g., residential segregation, group polarization, or confirmation bias). With the emerging trend of the Web 2.0, however, different kinds of people are likely having less chance to share information with each other. How to design for supporting better information flow among different social, taste, or opinion groups of people becomes a challenging question for digital designers. In this work-in-progress paper we present our on-going research of exploring a crowd-based system for facilitating natural information flow among different types of people. We conducted a Wizard-of-OZ study to simulate push-based human powered recommendation, and learn how participants react when receiving unexpected information. Based on the findings, we designed and implemented a web application for encouraging different kinds of people to exchange information in a peer-to-peer way. Next steps include designing pairing strategy and conducting user study.