Using contextual integrity to examine interpersonal information boundary on social network sites

Authors:
Pan Shi;Heng Xu;Yunan Chen
Affiliations:
The Pennsylvania State University, University Park, Pennsylvania, USA;The Pennsylvania State University, University Park, Pennsylvania, USA;University of California - Irvine, Irvine, California, USA
Venue:
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Year:
2013

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Abstract

Although privacy problems in Social Network Sites (SNS) have become more salient than ever in recent years, interpersonal privacy issues in SNS remain understudied. This study aims to generate insights in understanding users' interpersonal privacy concerns by expounding interpersonal privacy boundaries in SNS. Through a case analysis of Friendship Pages on Facebook, this paper identifies users' interpersonal privacy concerns that are rooted from informational norms outlined in the theory of contextual integrity, as well as the tensions that occur within and cross these informational norms. This paper concludes with a discussion of design implications and future research.