Health vlogger-viewer interaction in chronic illness management

  • Authors:
  • Leslie S. Liu;Jina Huh;Tina Neogi;Kori Inkpen;Wanda Pratt

  • Affiliations:
  • University of Washington, Seattle, Washington, USA;University of Washington, Seattle, Washington, USA;University of Washington, Seattle, Washington, USA;Microsoft Research, Redmond, Washington, USA;University of Washington, Seattle, Washington, USA

  • Venue:
  • Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
  • Year:
  • 2013

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Abstract

Health video blogs (vlogs) allow individuals with chronic illnesses to share their stories, experiences, and knowledge with the general public. Furthermore, health vlogs help in creating a connection between the vlogger and the viewers. In this work, we present a qualitative study examining the various methods that health vloggers use to establish a connection with their viewers. We found that vloggers used genres to express specific messages to their viewers while using the uniqueness of video to establish a deeper connection with their viewers. Health vloggers also explicitly sought interaction with their viewers. Based on these results, we present design implications to help facilitate and build sustainable communities for vloggers.