IT consumerization under more difficult conditions: insights from German local governments

Authors:
Björn Niehaves;Sebastian Köffer;Kevin Ortbach
Affiliations:
Hertie School of Governance, Berlin, Germany;European Research Center for Information Systems, Münster, Germany;European Research Center for Information Systems, Münster, Germany
Venue:
Proceedings of the 14th Annual International Conference on Digital Government Research
Year:
2013

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Abstract

Public sector organizations work under more difficult conditions, when intending to embrace IT consumerization, defined as the diffusion of consumer IT in the workplace. There is an observable lack in current literature with respect to particular factors that influence consumer IT adoption by local governments. Our paper aims to investigate these aspects in detail. We apply an inductive design for our study, in form of a multiple-case study with two German local governments. From the case data we were able to identify five major factors that influence the adoption and diffusion of consumer IT in the public sector. This paper contributes to a better understanding of the impact organizational characteristics may have on the adoption of consumer IT for work purposes. We think that our results provide promising insights into underlying factors that complicate the exploitations of IT consumerization as opportunity for both increasing work efficiency and creating more innovative work environments in the public sector.