FACETS: A cognitive business intelligence system

Authors:
Li Niu;Jie Lu;Guangquan Zhang;Dianshuang Wu
Affiliations:
Eurlanda (Shanghai) Data Services Co. Ltd., U712 Building 1 No. 200 Guodingdong Road Yangpu District Shanghai, 200433 China and Centre for Quantum Computation & Intelligent Systems, School of Soft ...;Centre for Quantum Computation & Intelligent Systems, School of Software, Faculty of Engineering and Information Technology, University of Technology, Sydney, PO Box 123, Broadway, NSW 2007, Austr ...;Centre for Quantum Computation & Intelligent Systems, School of Software, Faculty of Engineering and Information Technology, University of Technology, Sydney, PO Box 123, Broadway, NSW 2007, Austr ...;Centre for Quantum Computation & Intelligent Systems, School of Software, Faculty of Engineering and Information Technology, University of Technology, Sydney, PO Box 123, Broadway, NSW 2007, Austr ...
Venue:
Information Systems
Year:
2013

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Abstract

A cognitive decision support system called FACETS was developed and evaluated based on the situation retrieval (SR) model. The aim of FACETS is to provide decision makers cognitive decision support in ill-structured decision situations. The design and development of FACETS includes novel concepts, models, algorithms and system architecture, such as ontology and experience representation, situation awareness parsing, data warehouse query construction and guided situation presentation. The experiments showed that FACETS is able to play a significant role in supporting ill-structured decision making through developing and enriching situation awareness.