SYRMA: a tool for a system approach to risk management in mission critical systems

  • Authors:
  • Gionni Bernardini;Federica Paganelli;Mauro Manetti;Alessandro Fantechi;Ernesto Iadanza

  • Affiliations:
  • VAR Life s.r.l., Loc. Prulli, 103/c 50066 Reggello FI, Italy;CNIT - Unit of Research at the University of Florence, Via S. Marta 3, 50139, Firenze, Italy;VAR Life s.r.l., Loc. Prulli, 103/c 50066 Reggello FI, Italy;Department of Computer Engineering, University of Florence, Via S. Marta 3, 50139, Firenze, Italy;Department of Electronics and Telecommunications, University of Florence, Via S. Marta 3, 50139, Firenze, Italy

  • Venue:
  • International Journal of Business Information Systems
  • Year:
  • 2013

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Abstract

Managing risks and taking steps to reduce risks at acceptable level are considered as strategic objectives for organisations in almost any application domain. It is widely recognised that a system-oriented approach is needed to effectively manage risks in complex and mission critical systems. Well-known standard approaches to risk management exist and some frameworks and best practices have reached a high level of completeness and suitability in the different possible application scenarios. Nonetheless, we realised that poor support is offered towards the adoption of system-oriented approaches to risk management. This paper proposes a web-based application, named systemic risk management SYRMA, to effectively support a system approach to risk management, especially in the case of complex and mission critical systems. SYRMA is based on a conceptual model that identifies main entities in risk management and their relations with resources of the target organisation. Identified relationships among model entities facilitate the provision of a synoptic overview of incidents, possible risks and risk-related information. Finally, we describe how SYRMA has been implemented as a prototype for the healthcare sector.