Foundations of Software Testing
Foundations of Software Testing
An analysis of the Ariane 5 flight 501 failure - a system engineering perspective
ECBS'97 Proceedings of the 1997 international conference on Engineering of computer-based systems
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Root Cause Analysis (RCA) is the process of identifying project issues, correcting them and taking preventive actions to avoid occurrences of such issues in the future. Issues could be variance in schedule, effort, cost, productivity, expected results of software, performance parameters and customer satisfaction. RCA also involves collecting valid data, analyzing it, deriving metrics and finding root causes using RCA methods. In this paper we will do Root cause analysis of some severe software failures that happened in the past and of some failures in ongoing projects in the software Industry. We will also describe various RCA methods and processes used in the software Industry to reduce the chances of software failure.