Using mobile technology for inter-organisational collaboration and end-customer integration

  • Authors:

  • Conny Christl;Jan Hladik;Markus Graube;Reinhard Willfort;Leon Urbas

  • Affiliations:

  • ISN-Innovation Service Network d.o.o., Zg. Hajdina 159, 2250 Ptuj, Slovenia;SAP AG, Chemnitzer Str. 48, 01187 Dresden, Germany;Technical University Dresden, Germany;Dresscode 21 GmbH, Hugo Wolf Gasse 6a, Graz, Austria;Technical University Dresden, Germany

  • Venue:
  • Proceedings of the 13th International Conference on Knowledge Management and Knowledge Technologies
  • Year:
  • 2013

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Abstract

The pace of technological and social change profoundly impacts the manufacturing and service industry and determines an important driver for competitiveness. The EU Project ComVantage aims at addressing the limitations of the existing manufacturing ICT infrastructure by making use of the advantages of mobile and semantic technology. Along the use case of a micro company working in the textile industry we present our vision of how small companies can leverage their ability to compete in a global market by collaborating together as a virtual factory, and how they can offer innovative services by integrating their end-customers' knowledge. We use lightweight and affordable mobile technology as infrastructure for connecting data from different business partners including the customers and present a new approach for building industrial mobile applications. Semantic technologies allow easy integration of different data sources and high flexibility, therefore we apply Linked Data principles for easily retrieving, exchanging and publishing information about products, user generated content or public information from the Linked Open Data web.