CrowdHelp: application for improved emergency response through crowdsourced information

  • Authors:
  • Liliya I. Besaleva;Alfred C. Weaver

  • Affiliations:
  • University of Virginia, Charlottesville, VA, USA;University of Virginia, Charlottesville, VA, USA

  • Venue:
  • Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication
  • Year:
  • 2013

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Abstract

Emergency resources are often insufficient to satisfy fully the demands for professional help and supplies after a public disaster. Furthermore, in a mass casualty situation, the emphasis shifts from ensuring the best possible outcome for each individual patient to ensuring the best possible outcome for the greatest number of patients. In the past several years, an ongoing movement among crisis management organizations is the incorporation of ubiquitous Web 2.0 tools into their practices for the improvement of their critical situations response. In unison with this trend and the latest discoveries in crowdsourcing, we have developed a system, called CrowdHelp, for real time patient assessment which uses mobile electronic triaging accomplished via crowdsourced and sensor-detected information. With the use of our system, emergency management professionals receive most of the information they need for preparing themselves to perform a timely and accurate treatment of their patients even before dispatching a response team to the event.