Two case studies of open source software development: Apache and Mozilla
ACM Transactions on Software Engineering and Methodology (TOSEM)
Proceedings of the 28th international conference on Software engineering
Proceedings of the 2006 international workshop on Mining software repositories
Improving bug triage with bug tossing graphs
Proceedings of the the 7th joint meeting of the European software engineering conference and the ACM SIGSOFT symposium on The foundations of software engineering
Fair and balanced?: bias in bug-fix datasets
Proceedings of the the 7th joint meeting of the European software engineering conference and the ACM SIGSOFT symposium on The foundations of software engineering
A discriminative model approach for accurate duplicate bug report retrieval
Proceedings of the 32nd ACM/IEEE International Conference on Software Engineering - Volume 1
"Not my bug!" and other reasons for software bug report reassignments
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Reducing the effort of bug report triage: Recommenders for development-oriented decisions
ACM Transactions on Software Engineering and Methodology (TOSEM)
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This paper explores how social relationships among developers impact on the efficiency of bug fixes. From the case study of the Eclipse Platform project, we found that (1) past achievements of bug triaging by particular pairs of assignors and fixers do not necessarily impact on the time to fix bugs, (2) rather, the time required to fix a bug can depend on who assigns the bug fixing task to a fixer. These findings would imply that we need to not only consider "who should fix this bug?" but also take into account a fixer's perspective "who should assign this bug?" or "who should ask to whom?", in order to better support the bug triaging process.