Accounting for system behavior: representation, reflection, and resourceful action
Computers and design in context
Applying model-based techniques to the development of UIs for mobile computers
Proceedings of the 6th international conference on Intelligent user interfaces
Usability Engineering
What leads to user acceptance of digital libraries?
Communications of the ACM - Bioinformatics
Icon design to improve communication of health information to older adults
Communication Design Quarterly Review
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The purpose of this paper is to describe the studies undertaken in order to improve and simplify user interface (UI) design of a Remote Patient Monitoring (RPM) device, specifically the BL Healthcare Access Tablet. Current icon designs for UIs of the RPM devices are not well designed to reflect the needs, experiences and limitations of the end-user. Complex and unclear UIs and instructions make compliance with self-management schedules often poor. The issue of compliance, with the need for effective communication between chronic disease patients and healthcare professionals emphasize the need for the appropriate UI and communication technology. Improvement is made from the perspective of the user experience (UX) / UI redesign. Usability studies were conducted, followed by the UI redesign and icons design with the aim to address the UX design. A mobile application concept for the RPM is developed, that could be used on existing tablets and smartphones, thus eliminating the need for the current costly hardware.