SME's readiness for e-govemment services: the case of Egypt

Authors:
Hany Abdelghaffar;Ingy Elmessiry
Affiliations:
Information Systems Department, Faculty of Management Technology, German University in Cairo, Egypt;Information Systems Department, Faculty of Management Technology, German University in Cairo, Egypt
Venue:
Journal of E-Governance
Year:
2012

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Abstract

Many developing countries have introduced e-Government projects to facilitate government services for business. However. due to the lack of appropriate ICT infrastructure and digital illiteracy among SMEs. e-Government projects are abundant. This is an empirical research that closely investigates the e-readiness of SMEs to adopt e-Government services. A conceptual model is proposed based on reviewing the all e-readiness assessments and relevant adoption literature. The Egyptian e-Government project is selected as an example of e-Govemment services offered for SMEs in developing countries. Surveying SMEs in Egypt confirmed the importance of the e-readiness factors as the first step in adoption. However. being e-ready is not enough for adoption. Other factors including benefits of using e-Govemment services should be in place.