Expert systems: perils and promise
Communications of the ACM
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The growing business community interest and activity in implementing expert systems creates a need for relevant business school educational activity at undergraduate, graduate, and professional development levels. In some cases, expert systems concepts will have to be integrated into existing courses. In other situations new courses will be developed to present the material. Because of the scarcity of appropriately educated faculty, the material will often be presented by instructors with no formal academic background in artificial intelligence or expert system concepts. Thus, there is a need for a flexible, integrated set of educational support materials to allow business schools to update their curricula. The market for such materials is significant. All 230 business schools accredited by the American Assembly of Collegiate Schools of Business (the AACSB), re required to include information systems content in their curricula. This paper describes a set of educational modules that provide a basis for a brief introduction to the topic, a major course, and an entire quarter/semester presentation. We discuss our experience with educational software and provide recommendations on using it effectively in expert system courses.