Using contextual inquiry to learn about your audiences
ACM SIGDOC Asterisk Journal of Computer Documentation
Contextual inquiry: grounding your design in user's work
Conference Companion on Human Factors in Computing Systems
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Technology probes: inspiring design for and with families
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
iTell: supporting retrospective storytelling with digital photos
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Mobile Interaction Design
Social dynamics of early stage co-design in developing regions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mobile multimedia presentation editor: enabling creation of audio-visual stories on mobile devices
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
UNDER DEVELOPMENT: Audiophoto narratives for semi-literate communities
interactions - Designing games: why and how
StoryBank: mobile digital storytelling in a development context
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mobile-izing health workers in rural India
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Field testing mobile digital storytelling software in rural Kenya
Proceedings of the 12th international conference on Human computer interaction with mobile devices and services
Situating digital storytelling within African communities
International Journal of Human-Computer Studies
"Yours is better!": participant response bias in HCI
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Teaching with storytelling: an investigation of narrative videos for skills training
Proceedings of the 4th ACM/IEEE International Conference on Information and Communication Technologies and Development
Mobile video for patient education: the midwives' perspective
Proceedings of the 3rd ACM Symposium on Computing for Development
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In this paper, we present the design, implementation, and deployment of a tool developed to help rural health trainers to create digital training content for low-literate Community Health Workers (CHWs) in Lesotho; the digital content being mobile videos created from combining images, voice-over, and/or video clips. Our results show that when health professionals who are based in rural areas were empowered by the tool to create their own content, they were able to supplement nationally and globally produced health training materials with more locally relevant content that addresses unique information needs within their communities. We discuss other lessons learned from an eight-months deployment of this tool in Lesotho, and conclude with recommendations on how a similar project can be implemented in other developing regions.