The Internet and E-Commerce Legal Handbook: A Clear and Concise Reference for Lawyers and Legal Personnel, Executives, It and Software Professionals, An
Global Electronic Commerce: A Policy Primer
Global Electronic Commerce: A Policy Primer
Cyberlaw and E-Commerce
Legal Land Mines in E-Commerce
Legal Land Mines in E-Commerce
E-Commerce: Business, Technology, Society
E-Commerce: Business, Technology, Society
Introduction to E-Commerce
Beyond concern: a privacy-trust-behavioral intention model of electronic commerce
Information and Management
Limits to Value in Electronic Commerce-Related IT Investments
Journal of Management Information Systems
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With increased Internet usage in the EU, U.S. retailers have intensified their marketing efforts to reach these consumers. A major challenge for retailers selling online is that they must comply with the laws where the consumers reside. Past studies suggest that U.S. firms are not in full compliance with non-U.S. e-commerce laws. This study examines U.S. retailers' relative compliance with U.S. and non-U.S. ecommerce laws. E-commerce laws were selected from three EU countries and the U.S. The laws addressed two levels of web site functionality: 1 providing basic company information and 2 privacy protection during information exchanges. The authors found that U.S. retailers were more compliant with U.S. versus non-U.S. law. In addition, compliance with non-U.S. law declined as Web site functionality increased with no such decline for U.S. law. These results are important because noncompliance may result in stricter regulations and may also drive consumers away from retailers' Web sites.