Communications of the ACM - Special issue Participatory Design
Contextuality of participation in IS design: a developing country perspective
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Feminist HCI: taking stock and outlining an agenda for design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Postcolonial computing: a lens on design and development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Participatory IT design and participatory development: a comparative review
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Designing social media for change
CHI '13 Extended Abstracts on Human Factors in Computing Systems
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This paper discusses an exploratory approach for identifying potential ICT design problems in a local community through collaboration with its members. We are currently participating in the activities of a volunteer community in Syria, where members appropriate Facebook and other online tools to collaborate and organize. In such context, conducting participatory design is not straightforward and needs to be problematized. For instance, what is the desired outcome of participation? Who participates in what? And what are the suitable tools? Here we focus on the value of participation in defining relevant design problems in collaboration with the community. We present our research process where we adopt an ethnographic approach guided by the works of sociologists Howard Becker, Juliet Corbin, and Anselm Strauss. We finally describe how this approach also allows us to move from participant observation towards participatory design.