Towards design principles for pharmacist-patient health information systems

Authors:
Dirk Volland;Klaus Korak;David Brückner;Tobias Kowatsch
Affiliations:
University of St. Gallen, St. Gallen, Switzerland;Konsortium Pilot AlphaStreams, Zürich, Switzerland;Konsortium Pilot AlphaStreams, Zürich, Switzerland;University of St. Gallen, St. Gallen, Switzerland
Venue:
DESRIST'13 Proceedings of the 8th international conference on Design Science at the Intersection of Physical and Virtual Design
Year:
2013

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Abstract

A significant drawback of communications between patients and health professionals is their restriction to face-to-face encounters within healthcare institutions. This limits the support health professionals can provide to ensure patient adherence, which is a significant contributor to therapeutic outcome and overall healthcare expenses. Pharmacist-patient health information systems (PPHIS) have the potential to address existing non-adherence behaviors by enabling pharmacist-patient communication over the time of therapy. Due to the lack of prior research, design principles for PPHIS are derived from the information-, motivation-, and strategy model [4] and feedback from pharmacists in 21 Swiss pharmacies. To demonstrate the feasibility of the design principles, we implement and preliminarily evaluate a PPHIS.