Risk analysis of electronic transactions in tourism web applications

Authors:
Ruhan Bidart;Lucas Maia Silveira;Adriano Cesár Machado Pereira;Adriano Alonso Veloso
Affiliations:
Universidade Federal de Minas Gerais, Belo Horizonte, Brazil;Universidade Federal de Minas Gerais, Belo Horizonte, Brazil;Universidade Federal de Minas Gerais, Belo Horizonte, Brazil;Universidade Federal de Minas Gerais, Belo Horizonte, Brazil
Venue:
Proceedings of the 19th Brazilian symposium on Multimedia and the web
Year:
2013

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Abstract

Recently it has been observed a world wide increase of online sales, mainly due to agility to buy and attractive prices that are offered on the Web. However, fraud has also been increased on the same rate or more. In order to address this problem it is very important to understand the characteristics of fraudsters and their typical behavior. On the tourism e-market it is not different, thus millions of frauds occur each year. In this work we analyze a representative amount (thousands) of online transactions of a tourism Web system. We try to understand the characteristics of fraudsters with the main goal to support decision of e-payment evaluation of transactions. Our results are promising, achieving up to 64% of increase in accuracy in comparison to the baseline.