Delivering Consumer Health Information Digitally: A Comparison Between the Web and Touchscreen Kiosk
Journal of Medical Systems
A three-level revision model for improving Japanese bad-styled expressions
COLING '92 Proceedings of the 14th conference on Computational linguistics - Volume 2
Predicting the readability of short web summaries
Proceedings of the Second ACM International Conference on Web Search and Data Mining
Revisiting readability: a unified framework for predicting text quality
EMNLP '08 Proceedings of the Conference on Empirical Methods in Natural Language Processing
A comparison of features for automatic readability assessment
COLING '10 Proceedings of the 23rd International Conference on Computational Linguistics: Posters
How Older Adults Learn to Use Mobile Devices: Survey and Field Investigations
ACM Transactions on Accessible Computing (TACCESS)
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Elderly people are motivated to continue working, but may have difficulties working in full-time jobs and need flexible working styles to compensate for their declining physical abilities. ICT can help support flexible working styles by enhancing communication between people in distant places. Smartphones offer various features for communication and information gathering, thus creating more opportunities to work. However, smartphone adoption has been slow for the elderly. One of the reasons is that elderly people have lower familiarity with computer terminology and therefore find the manuals difficult to understand. In this study, we investigated factors that make smartphone manuals hard to understand. We first asked elderly people about their familiarity with words found in smartphone manuals. Our second survey asked about sentences extracted from the smartphone manuals. By analyzing these results, we found that the comprehension was highly correlated with their familiarity with the specialized vocabulary.