How does unintentional eye contact with a robot affect users' emotional attachment to it?: investigation on the effects of eye contact and joint attention on users' emotional attachment to a robot

  • Authors:
  • Takanori Komatsu;Haruka Takahashi

  • Affiliations:
  • Department of Frontier Media Science, Meiji University, Tokyo, Japan;Graduate School of Science and Technology, Shinshu University, Ueda, Japan

  • Venue:
  • UAHCI'13 Proceedings of the 7th international conference on Universal Access in Human-Computer Interaction: user and context diversity - Volume 2
  • Year:
  • 2013

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Abstract

Eye contact behavior plays a significant role in establishing intimate interaction between a user and a robot. In this study, more specifically, we assumed that unintentional eye contact with a robot would make a person feel a stronger emotional attachment to the robot, especially when the user believes that s/he had achieved joint attention with the robot. To verify this assumption, we developed an experimental setting to make users establish joint attention and eye-contact with a robot. We then conducted an experiment to investigate the above assumption; that is, independent variables were with/without eye-contact and with/without joint attention, while the dependent variable was a questionnaire that consisted of a love-liking scale. The results showed that our assumption was verified.