Sewing the Seams of Sensemaking: A Practical Interface for Tagging and Organizing Saved Search Results

  • Authors:
  • Marti A. Hearst;Duane Degler

  • Affiliations:
  • University of California, Berkeley, 102 South Hall, Berkeley, CA 94720;Design for Context, 4800 Hampden Lane, Bethesda, MD 20814

  • Venue:
  • Proceedings of the Symposium on Human-Computer Interaction and Information Retrieval
  • Year:
  • 2013

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Abstract

This paper presents a usability-tested interface design that enables time-constrained analysts to organize their search results in a lightweight manner during and immediately following their search sessions. The research literature suggests that users want to lay out search results spatially in overlapping "piles," but a pilot study with a flexible canvas tool revealed that this design requires too much manipulation and has other drawbacks. This finding led to a novel hybrid design that combines structure with a flexible visual layout and which allows the analysts to quickly triage documents first and organize them later, or interweave these two processes. Two usability studies comparing the new design against a legacy tool found overwhelming preference for the new tool for saving and organizing search results. Design guidelines derived from this work could improve sensemaking interfaces for other search applications.