Using the common industry format to document the context of use

  • Authors:

  • Nigel Bevan

  • Affiliations:

  • Professional Usability Services, London, UK

  • Venue:
  • HCI'13 Proceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I
  • Year:
  • 2013

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Abstract

The ISO/IEC 25063 standard provides a Common Industry Format for documenting the context of use. It defines the context of use as the "users, tasks, equipment (hardware, software and materials), and the physical and social environments in which a system, product or service is used", and specifies what should be included in a description of the context of use. This paper explains the importance of identifying the context of use as part of the human centred design process, provides an outline of the information that needs to be included in a description of the context of use, and explains how the scope of the context of use needs to be identified and how multiple contexts of use can be differentiated.