Addressing human computer interaction issues of electronic health record in clinical encounters

  • Authors:

  • Martina A. Clarke;Linsey M. Steege;Joi L. Moore;Jeffery L. Belden;Richelle J. Koopman;Min Soon Kim

  • Affiliations:

  • University of Missouri Informatics Institute, University of Missouri;University of Missouri Informatics Institute, University of Missouri and School of Nursing, University of Wisconsin, Madison;University of Missouri Informatics Institute, University of Missouri and School of Information Science and Learning Technology, University of Missouri;Department of Family and Community Medicine, University of Missouri;Department of Family and Community Medicine, University of Missouri;University of Missouri Informatics Institute, University of Missouri and Department of Health Management and Informatics, University of Missouri

  • Venue:
  • DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: health, learning, playing, cultural, and cross-cultural user experience - Volume Part II
  • Year:
  • 2013

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Abstract

Electronic Health Records (EHRs) are known to reduce medical errors and store comprehensive patient information, and they also impact the physician-patient interaction during clinical encounters. This study reviewed the literature to (1) identify the most common challenges to patient-physician relations while using an EHR during a clinical visit, (2) discuss limitations of the research methodologies employed, and (3) suggest future research directions related to addressing human computer interaction issues when physicians use an EHR in clinical encounters.