Strategic help in user interfaces for information retrieval
Journal of the American Society for Information Science and Technology
Glut: Mastering Information Through The Ages
Glut: Mastering Information Through The Ages
The Secret War Between Downloading and Uploading: Tales of the Computer as Culture Machine
The Secret War Between Downloading and Uploading: Tales of the Computer as Culture Machine
Clustering web pages to facilitate revisitation on mobile devices
Proceedings of the 2012 ACM international conference on Intelligent User Interfaces
Navigating by index and guided tour for fact finding
Proceedings of the 30th ACM international conference on Design of communication
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In many ways, the promise of the Internet has been overshadowed by a sense of overload and anxiety for many users. The concept of information-triage may help mitigate this issue. Information-triage is the process of sorting, grouping, categorizing, prioritizing, storing and retrieving information in order to make sense and use of it. This study examines the role of design in the online search process, connects it to the nature of human attention and the limitations of working memory, and suggests ways to support users with an information triage system. The study centers on a set of three speculative online search interfaces and user-testing sessions conducted with college students to explore the possibilities for information-triage.