Personal and Social Navigation of Information Space
Personal and Social Navigation of Information Space
Asynchronous collaborative writing through annotations
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
The Role of Virtual Distance in Innovation and Success
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 01
POLESTAR: collaborative knowledge management and sensemaking tools for intelligence analysts
CIKM '06 Proceedings of the 15th ACM international conference on Information and knowledge management
Do visualizations improve synchronous remote collaboration?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Categorical data analysis using the sas® system, 2nd edition
Categorical data analysis using the sas® system, 2nd edition
Voyagers and voyeurs: Supporting asynchronous collaborative visualization
Communications of the ACM - Rural engineering development
Jigsaw: supporting investigative analysis through interactive visualization
Information Visualization
Collective intelligence in law enforcement - The WikiCrimes system
Information Sciences: an International Journal
Do collaborators' annotations help or hurt asynchronous analysis
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion
Facilitating the reuse process in distributed collaboration: a distributed cognition approach
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Distributed sensemaking: improving sensemaking by leveraging the efforts of previous users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 2013 conference on Computer supported cooperative work
Your process is showing: controversy management and perceived quality in wikipedia
Proceedings of the 2013 conference on Computer supported cooperative work
Effects of visualization and note-taking on sensemaking and analysis
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Asynchronous collaborative analysis is important in many fields, but information sharing can be a bottleneck. Tools for annotating, organizing, and summarizing information can help, but their value will likely depend on the accuracy of teammates' information. To document this claim, two experiments examined participants' performance on a complex detective task when they asynchronously received information from a teammate in a collaboration tool or received no such information. We found that receiving a progress report containing accurate information was associated with improved performance (vs. no information shared in a tool) but worse performance when the information was inaccurate. Teammates were evaluated as helpful even when they were not. Our findings point to a phenomenon of teammate inaccuracy blindness that arises when teammates provide inaccurate information. We propose some strategies for helping collaborators avoid or lessen this effect.